Effective Date: 1 Jan 2023
At Ascend Mountaineering, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with us during the booking process and participation in our mountaineering events. Please read this policy carefully to understand our practices regarding your data and how we handle it.
1. Information Collected: To provide you with our mountaineering services, we will collect and process the following minimum required personal data:
a. Contact Information: Name, address, email address, and phone number.
b. Medical Information: Information related to your fitness and medical conditions that may affect your participation in mountaineering activities.
2. Purpose of Data Collection: We collect the above personal data for the following purposes:
a. Booking and Contract: To process your booking and manage the contract for your participation in our mountaineering events.
b. Safety and Health: To assess your fitness and medical suitability for the chosen mountaineering activity and ensure your safety during the event.
c. Legal Obligation: We retain your data for three years following the event to meet our legal obligations in case a claim is raised.
3. Data Storage and Security: Your personal data is stored securely on our systems. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures are commensurate to best practice, specifically being stored on secure MS OneDrive cloud based servers, with limited access rights to Ascend Mountaineering employees.
4. Sharing of Personal Data: We will not sell, rent, or lease your personal data to any third parties. However, we may share your data with certain trusted third parties under the following circumstances:
a. Service Providers: We may share your data with third-party service providers who assist us in carrying out our services, such as event organizers and medical professionals.
b. Legal Compliance: We may disclose your personal data if required by law or to respond to valid legal requests from government authorities or public bodies.
5. Your Rights: As a data subject, you have certain rights regarding your personal data.
These rights include:
a. Right to Access: You have the right to access the personal data we hold about you.
b. Right to Rectification: You can request corrections to inaccurate or incomplete data.
c. Right to Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
d. Right to Object: You can object to the processing of your personal data for certain purposes.
e. Right to Restrict Processing: You can request that we limit the processing of your personal data under specific circumstances.
f. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
6. Retention Period: We will retain your personal data for the minimum time required to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information promptly.
8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website, and the effective date will be revised accordingly.
9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:
info@ascendmountaineering.co.uk
We value your privacy and appreciate the trust you place in us when participating in our mountaineering events. By providing your personal data, you consent to the collection, use, and processing of your information as described in this Privacy Policy.